| ID |
Task/Milestone |
Owner |
Comments |
| 1 |
Kick-off meeting |
Adroit |
Introduction meeting that identifies the team members involved |
| 2 |
Assessment |
Customer |
Adroit will guide you through the process. If the customer desires, Adroit can take ownership of this. Results in a requirements definition document |
| 3 |
Requirement Definition |
Customer |
Adroit can take ownership for this, if desired by the customer |
| 4 |
Statement of work |
Adroit |
Adroit prepares this based on requirements definition document |
| 5 |
Finalised Agreement |
Customer |
This is the basis on which implementation project begins |
| 6 |
Begin Implementation |
Adroit |
This is the basis on which implementation project begins |
| 7 |
End Implementation |
Adroit/Customer |
Full documentation to be prepared by Adroit and Customer |
| 8 |
Acceptance Testing |
Customer |
At this stage, it is the implementation team that is involved in the testing |
| 9 |
Installation and Setup |
Adroit |
This is the implementation and setup of the customised project at the customer premises |
| 10 |
User Acceptance testing |
Customer |
At this stage, end users can take part in the testing |
| 11 |
Training |
Adroit |
Includes Administrator and End User training. Can be conducted at different times |
| 12 |
Deployment |
Customer |
Live deployment |
| 13 |
Follow Up and Support |
Adroit |
Adroit technical support team will follow up to see if there are any issues involved |
